Bed 399 Privacy Policy — Your Data, Our Responsibility

When you register on the bed 399 platform, your name, email address, mobile number, and date of birth are collected. National ID or passport information may also be requested for identity verification purposes. Payment method details are collected to facilitate financial transactions, though full card numbers are never stored. Your device type, browser information, IP address, and login activity logs are automatically recorded while you use the platform. This information is used to ensure platform security and improve the user experience.

Cookies & Tracking Technologies

Bed 399 uses cookies on its website to make your browsing experience smoother and more personalized. Session cookies help maintain your login state and are automatically deleted when you close your browser. Persistent cookies remember your preferences and settings so you can access the platform more quickly on future visits. You can disable cookies through your browser settings if you wish, though some features may become limited as a result. We do not use any third-party advertising tracking cookies.

Collected information is primarily used for account management, transaction processing, and customer service. Data is analyzed for identity verification and fraud prevention to ensure the safety of all users. Usage logs are reviewed to resolve technical issues and improve service quality on the platform. Contact information may be used to send relevant offers and updates based on your preferences, though you can opt out of such communications at any time. Data may also be used to comply with applicable laws and regulatory requirements in Bangladesh.

Data Sharing Policy

• Limited data is shared with authorized financial institutions for payment processing purposes.
• Information may be disclosed to authorities when required by legal obligation or court order.
• Personal information is never sold or shared with advertisers or unauthorized third parties.
• Trusted service providers who manage the platform's technical infrastructure operate under strict confidentiality agreements.

Every registered user on bed 399 has the right to view their stored personal information and request corrections where necessary. After closing your account, you may request deletion of your data within a specified period, though some information may need to be retained for a set time due to legal obligations. You can unsubscribe from promotional emails or SMS at any time. If you need your account data transferred to another platform, please contact our support team. Any privacy-related complaints or requests can be submitted through our support channels, and we will do our best to respond as promptly as possible.

Data Retention Period

Data for active accounts is retained for as long as the account remains open. After account closure, financial transaction records are kept for the period required under Bangladesh law. Security logs are generally retained for up to 90 days. Once the designated retention period ends, data is securely deleted or anonymized.

Bed 399 uses industry-standard encryption technology and security protocols to protect your data. Server and database access is strictly controlled, and only authorized personnel can access the necessary information. Regular security audits are conducted to quickly identify and address any vulnerabilities. In the event of a data breach, affected users will be notified as promptly as possible and the necessary steps will be taken. This privacy policy may be updated from time to time, and users will be notified of any significant changes.